Collin Street Bakery

<p dir="ltr" id="isPasted"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 18px;">Click on the Account icon in the top right corner, and on the Account page you will see a button labeled &#x201C;Forgot your password?&#x201D; By clicking this button, you&#x2019;ll be provided with instructions on how to reset your password.&#xA0;</span></p>

Click on the Account icon in the top right corner, and on the Account page you will see a button labeled “Forgot your password?” By clicking this button, you’ll be provided with instructions on how to reset your password.

I’ve forgotten my password. How can I log into my account?

Account

I’m having trouble placing an order. Who can I contact for help?

How can I check the status of my order?

My order arrived and I’m not satisfied. Who should I contact regarding my issue?

How do I change or cancel my order?

How do I send the same gift to several people?

Orders

How are shipping and delivery charges determined?

What are your current delivery restrictions?

How do I know my order has shipped?

Shipping

How do I use a discount code?

I have two promotion codes. Can I apply them both?

What payment types are accepted?

Is it safe to use my credit card or debit card online?

What is your Privacy Policy?

Billing

What are CSB Rewards?

How do I create a Rewards account if I've only ever ordered through the mail, phone, or fax?

How do I collect points?

How do I spend my points?

Do my points expire?

What happens to my points if I make a return?

How do I contact support if I have questions about my points?

Can I combine points from multiple Rewards accounts?

Can I transfer Rewards points to an alternative Collin Street Bakery account?

Can I gift my earned Rewards points to someone?

Rewards

I already have an account. How do I log in to the new website?

I’ve forgotten my password. How can I log into my account?Updated 9 months ago